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Terms & Conditions

By booking a service with SV Detailing, you agree to the following terms and conditions. These policies ensure we can provide the highest quality of care for your vehicle while maintaining a professional and safe working environment.

1. Booking & Scheduling

  • All bookings are finalized via phone or text with Braden at (989) 245-8687.

  • We reserve the right to reschedule appointments.

2. Cancellations & Rescheduling

  • We value your time and ours. We require at least 24 hours' notice for any cancellations or rescheduling.

  • Late cancellations or "no-shows" may be subject to a required pre-payment for future bookings.

3. Mobile Service Requirements

For all mobile detailing appointments:

  • Access: The client must provide a safe workspace (driveway or private lot) and access to the vehicle.

  • Utilities: Need access to a spout.

  • Clearance: Please ensure all personal belongings are removed from the interior of the vehicle prior to our arrival. SV Detailing is not responsible for any lost or damaged personal items left inside the car.

4. Condition of Vehicle

  • Estimates: All quotes provided over the phone are estimates. Final pricing is subject to change based on the actual condition of the vehicle upon arrival (e.g., extreme pet hair, mold, or heavy staining).

  • Existing Damage: SV Detailing is not responsible for pre-existing damage, such as loose trim, cracked leather, or failing clear coats that may be further revealed during a deep clean.

5. Liability & Safety

  • SV Detailing is a professional service, but we are not responsible for mechanical issues or electrical failures unrelated to the detailing process.

  • We will not move vehicles unless explicitly authorized by the owner.

6. Payment Terms

  • Payment is due immediately upon completion of the service.

  • Discounts (Friends & Family, Veterans, Referrals) must be mentioned at the time of booking.

7. Satisfaction Guarantee

Our goal is perfection. We ask that you inspect your vehicle upon completion. If there is any area that does not meet the SV Standard, please let us know immediately so we can make it right.

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